Contact WoofLab Support
Got a question about your order, subscription, or Turkey Tail+? We're here to help.
Our support team usually replies within 1 business day.
đ Email Us
The fastest way to reach us is by email:
trywooflab@outlook.com
Please include (if you can):
- Your full name
- Your order number
- The email you used at checkout
- A brief note about what you need help with
This helps us sort things out much faster for you.
đŚ Order & Shipping Questions
If youâre asking about an order, you can also:
- Check your shipping confirmation email for your tracking link, or
- Reply directly to your order email and our team will see the full details automatically.
đ Subscription Help
Need help with your Wooflab subscription?
You can:
- Log into your customer portal to pause, skip, or cancel, or
- Email us at trywooflab@outlook.com if you're having trouble logging in
Please mention that it's about a subscription so we can prioritise it.
đŹ Before You Message UsâŚ
You might find a quick answer on these pages:
đ Support Hours
We currently respond during standard business hours (AEST), MondayâFriday.
If you message us over the weekend or on a holiday, weâll get back to you as soon as weâre back online.
â¤ď¸ Weâre Here For You
Whether itâs a question, concern, or feedback about your sleep journey, we genuinely want to hear from you.
The WoofLab team đž