Refund Policy
REFUND POLICY — Wooflab
Last updated: April 2026
We want you to feel confident trying Wooflab Turkey Tail+. Every customer — one-time or subscription — is protected under our 60-Day Money Back Guarantee.
60-Day Money-Back Guarantee
If you don't notice a meaningful improvement in your dog's energy, gut health, or immunity, you may request a full refund within 60 days of receiving your order.
You do not need to return the product.
Refunds are issued to your original payment method.
Refunds for Subscription Orders
You may request a refund for:
- Your most recent subscription charge
- Cancellation of future renewals
- Or both
Refunds are issued to your original payment method.
Subscription Cancellation Deadline
To avoid being charged for your next cycle, cancel or pause at least 24 hours before your renewal inside your customer portal.
Wooflab is not responsible for subscription charges that occur before cancellation.
Damage, Defects, Wrong Item
If your item arrives damaged or incorrect, email us within 7 days with photos.
We will send a free replacement.
Non-Refundable Situations
- Orders older than 60 days
- Subscription renewals charged before cancellation
- Address errors caused by customer input
- Refund abuse or fraudulent activity
How to Request a Refund
Just email us at:
Please include:
- Your order number
- The email used at checkout
- Brief reason for your refund request
We aim to process all approved refunds within 5–7 business days.